Account support
Login trouble, registration, account settings, role changes, security, or general access questions.
Contact ZoopRent
Let’s get you to the right place.
Have a question about your account, a rental listing, advertising, safety, or how ZoopRent works? Send us a message and choose the subject that best matches what you need.
Helpful support
🍁 Canadian-owned
Real questions. Clear answers.
Tell us what you need.
Share the details and we’ll make sure your message reaches the right place.
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How can we help?
Choose the topic that best fits your message.
Giving us the right subject and a few useful details helps your message reach the correct person and makes it easier for us to understand what happened.
Listings & advertising
Posting, editing, renewing, managing, or understanding rental listings and advertising plans.
Safety & reporting
Suspicious behaviour, misleading content, concerning listings, or something that needs moderation review.
Business inquiries
Property professionals, partnerships, platform questions, media, or other business-related requests.
Send us a message
We’re ready when you are.
Fill in the form below with as much useful information as possible. For account or listing questions, include the email address connected to your account and the listing title or link when applicable.
Important: Never send passwords, banking login details, government identification numbers, or full payment-card information through this form.
Contact
Welcome! Send us a note.
Before you send
A little detail helps us help you faster.
A clear subject, the page or listing involved, and a description of what you expected versus what happened can make a big difference.
✓ Include the account email involved.
This helps us understand which ZoopRent account your question relates to.
✓ Include the listing title or link.
For listing questions, tell us exactly which rental or advertisement you are referring to.
✓ Describe any error message you saw.
Copy the wording or explain what appeared on screen and what you were trying to do.
✓ Use the listing’s report option for urgent moderation.
Reporting directly from a listing gives our moderation tools the correct listing information automatically.
ZoopRent is a rental classifieds marketplace.
ZoopRent provides tools for people to advertise and discover rental opportunities. We are not a party to private rental agreements, do not collect rent on behalf of listing owners unless a service explicitly states otherwise, and cannot verify every statement made by an independent advertiser. Always verify property details, protect your personal information, and use sound judgment before sending money or signing an agreement.
Need to look around before contacting us?
Browse current rentals, review how ZoopRent works, or return to your account to manage your listings, saved rentals, and alerts.