Guide for renters
Learn how to search by location, use List, Split, and Map views, filter results, save rentals, create alerts, contact posters, and report concerns.
Go to the renter guide →The ZoopRent user guide
Find a rental.List one with confidence.
This guide walks through the current ZoopRent experience from both sides: renters searching for a place and landlords or property owners advertising one. Start with the path that fits you, then use the shared sections whenever you need them.
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Menu placement may change slightly between desktop and mobile, but the tools and steps remain the same.
⌕ Renter tools
⌂ Landlord tools
🍁 Canadian-owned
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Guide for landlords
Learn how to choose the landlord role, create a complete rental, add units and media, submit it, manage listings, renew advertising, and answer renters.
Go to the landlord guide →The main ZoopRent areas
Know where the important tools live.
ZoopRent adjusts the experience to match your rental orientation. Renters see discovery tools, while landlords gain posting and listing-management tools.
Browse
Search current rentals through List, Split, or Map view and open any card for the full details.
Saved
Keep rentals you want to revisit. Saving requires a logged-in account.
Alerts
Create saved rental searches and manage active, paused, or deleted alerts.
Inbox
Keep questions, replies, and rental conversations together inside ZoopRent.
Account
Review your account and change between renter and landlord orientation whenever needed.
Post
Available to landlord accounts for creating a new rental advertisement.
My Listings
Landlords can open, edit, renew, or delete the rentals they have posted.
Report
Use “Report this ad” on a listing when content needs administrator review.
Not seeing Post or My Listings? Your account is probably set to renter mode. Open Account → Rental orientation and choose “I’m listing a rental.”
For renters
Search smarter and keep the promising places organized.
Renter accounts are designed around discovery. You can browse freely, but an account is needed to save rentals, create alerts, and contact a poster.
Open rental searchMap-first discoverySearch an area visually and open price pins for nearby rental options.
Flexible comparisonSwitch between List, Split, and Map depending on how you prefer to search.
Saved rentals and alertsKeep favourites and let ZoopRent remember the criteria that matter to you.
Private site inboxContact posters and keep replies attached to the rental conversation.
Renter walkthrough
From first search to first message.
These steps follow the normal renter journey through ZoopRent.
STEP 01
Choose “I’m renting”
During registration or the welcome walkthrough, choose the renter option. Existing members can change this later from the Rental orientation area in My Account.
STEP 02
Enter the area you want
Use the location box to enter a city, postal or ZIP code, neighbourhood, or address. Select a suggested location when one appears so the search can move to the correct area.
STEP 03
Choose List, Split, or Map
- List: quickest way to compare many rentals.
- Split: rental cards and map together.
- Map: focus on locations and price pins.
STEP 04
Narrow the results
Open Filters to choose a minimum or maximum rent, bedroom count, property type, and pet preference. Use Clear when you want to remove the active search settings.
STEP 05
Open and review a rental
Tap a card or map result to see the full gallery, monthly rent or unit range, property type, bedrooms, bathrooms, location, description, available units, and property details.
STEP 06
Save the places worth revisiting
Use the save icon on a card or listing. Your selections appear under Saved, where you can reopen or remove them later.
STEP 07
Create a rental alert
Choose Create alert, enter only the criteria that matter, give the alert a useful name, and activate it. My Alerts lets you pause, resume, or delete saved searches.
STEP 08
Contact the poster
From the rental page, enter a subject and message under Contact this poster. Replies remain in your Inbox so the conversation stays connected to the rental.
View all photos & videos
Bright two-bedroom near downtown
Halifax, Nova Scotia
About this listing
Available units
Property details
Contact this poster
Before contacting a poster
Read the whole listing, not only the price.
A complete rental page can answer many of the first questions you might otherwise need to ask.
Confirm the rental typeEntire place, private room, or shared room can change what the advertisement actually offers.
Check availability and lease termsReview the available-from date, furnishing, lease length, and included utilities.
Review pets and parkingPet rules and parking may be listed in Property details or Utilities.
Compare available unitsMulti-unit properties may show different rents, bedrooms, and bathrooms for each unit.
For landlords and property owners
Create a useful listing and keep renter inquiries together.
Landlord accounts unlock posting and management tools. The clearer your listing is, the easier it is for renters to decide whether the property fits them.
Post a rentalDetailed rental advertisingAdd location, rent, unit details, availability, amenities, pets, lease terms, and media.
Single or multi-unit propertiesAdvertise one rental or list separate units with their own rent, beds, and baths.
My Listings managementEdit current advertisements, renew eligible listings, or remove rentals no longer available.
Renter conversationsReceive questions and reply through the ZoopRent Inbox.
Landlord walkthrough
From an empty form to an active rental.
Use the posting form as a renter would use the finished page: give people the information they need to make a sensible decision.
STEP 01
Choose “I’m listing a rental”
Select the landlord or property-owner orientation during registration, onboarding, or from My Account. Renter accounts cannot post until the orientation is changed.
STEP 02
Open Post a Rental Listing
Choose Post from the navigation. ZoopRent will show your available listing credits when your account has a defined limit.
STEP 03
Write a clear title and description
Use a specific title and describe the property honestly. Include the layout, neighbourhood context, notable features, and anything a renter should understand before contacting you.
STEP 04
Complete the location carefully
Enter the country, province or state, city, and postal or ZIP code, then confirm the map location. Accurate location information helps the rental appear in area and map searches.
STEP 05
Add the rental details
- Monthly rent and currency
- Apartment, house, condo, room, or studio
- Entire place, private room, or shared room
- Available date, bedrooms, bathrooms, and square footage
STEP 06
Explain what is included
Choose the furnishing level, included utilities, pet rules, lease length, and parking or internet when applicable. Leaving these unclear creates avoidable messages later.
STEP 07
Add separate units when needed
For a building or property with multiple available units, enable multi-unit rentals and add a unit label, monthly rent, beds, and baths for each one.
STEP 08
Upload clear photos and optional videos
Add useful, well-lit images in a sensible order. The number of image slots and whether videos are available depend on your current account plan.
STEP 09
Submit and check the finished page
Choose Submit rental. Depending on site moderation, the listing may publish immediately or show as awaiting administrator approval. Review it once live.
STEP 10
Use My Listings and Inbox
Edit details when something changes, renew eligible listings before or after expiry, delete rentals that are no longer available, and answer renter questions through Inbox.
A stronger rental advertisement
Complete fields help the right renters find you.
ZoopRent’s filters and map depend on structured information. A beautiful description helps, but the individual fields are what make a listing searchable.
Use an accurate monthly rentMulti-unit listings can show a rent range when different units have different prices.
Choose the correct property typeThis helps the rental appear when renters filter by apartment, house, condo, room, or studio.
Keep availability currentEdit or remove a listing promptly when the property is no longer available.
Lead with your strongest photoThe first clear image often determines whether a renter opens the full listing.
Post a Rental Listing
Add complete information so renters can find and understand it.
Bright two-bedroom near downtown
Describe the home, location, included features, and important terms…
1,850
CAD
Apartment
Entire place
＋＋＋＋
Submit rental
Rental orientation
Choose how this account is mainly using ZoopRent.
I’m renting / tenantSearch rentals, save favourites, create alerts, and message posters.
I’m listing a rentalPost rentals, manage listings, add photos, and answer renter messages.
Switch roles when life changes
One account can move between renter and landlord tools.
Open My Account and find Rental orientation. Choose the option that fits what you are doing and save it. Switching to renter mode hides posting tools; switching to landlord mode restores Post and My Listings.
This is useful when a landlord is also searching for a new home, or when a renter later needs to advertise a property.
Open My AccountRental safety
Use the tools—and your judgment.
ZoopRent provides classifieds, messaging, saving, and reporting tools. It is not a party to private rental agreements and cannot guarantee every statement made by an independent advertiser.
Keep early conversations in the ZoopRent Inbox.This preserves the rental context and gives you one place to review what was said.
Never send passwords or banking login details.Legitimate rental communication does not require access to your private accounts.
Verify the property and the person offering it.View the rental carefully, confirm important details, and understand the agreement before exchanging money.
Be cautious with pressure and unusual payment requests.Urgency, refusal to show the property, or requests for hard-to-recover payments deserve extra scrutiny.
Use “Report this ad” when something needs review.Explain the concern clearly so the site administrator can investigate the correct listing.
Common questions
Quick answers when something doesn’t look right.
Why can’t I see the Post or My Listings buttons?
Your account is probably in renter mode. Open My Account, find Rental orientation, choose “I’m listing a rental,” and save the change.
Do I need an account to browse rentals?
You can browse public rental listings without an account. Logging in is required for personal tools such as saving rentals, creating alerts, and contacting most posters.
What is the difference between List, Split, and Map?
List emphasizes fast comparison. Split places rental cards beside the map. Map focuses on geographic discovery and rental pins.
Why can’t I upload a video?
Video uploads are plan-based. Your current plan may not include videos, or it may limit how many can be added. The posting form displays the allowance available to your account.
Why does my listing say it is awaiting approval?
The site may require administrator moderation before a new or edited rental becomes publicly available. The owner sees a pending notice while it is being reviewed.
What happens when a listing expires?
Open My Listings to review the rental. Eligible listings can be renewed according to the account plan and the renewal limits configured for ZoopRent.
How do I stop a rental alert?
Open My Alerts. Pause keeps the alert for later, Resume turns it back on, and Delete removes it permanently.
How do I remove a rental that is no longer available?
Landlords can open My Listings and delete the advertisement. Use Edit instead when the rental remains available but details have changed.
Ready to use ZoopRent?
Start searching for a place, create a saved alert, or switch to landlord tools and publish an available rental.